Terms and Conditions

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Northcoast Adirondack LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Northcoast Adirondack LLC believes that customer conduct violates applicable law or is harmful to the interests of Northcoast Adirondack LLC and its subsidiaries.

Privacy Policy
“We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology”.

Shipping & Delivery
All orders placed on this website will ship within 10 to 12 business days. In the event that this is not possible (due to backorders or other delays), the customer shall be notified of this delay within 1-2 business days of placing the order.

At this time, Northcoast Adirondack LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Northcoast Adirondack LLC ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Warranties
We guarantee this product's workmanship and material quality for 6 months from the date of purchase, assuming normal use. If You Are Not Completely Satisfied With Your Purchase, Return it And We Will Gladly Refund Your Money - Less Shipping. We Will Repair or Replace Any Product(s) or Part(s) If Found To Be Defective Within The Warranty Period Of Normal Use. Please contact us if you have any questions regarding product guarantee. Satisfaction Guaranteed That's Our Pledge to you!

Return Policy
30-Day Return Guarantee.

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please contact us within 30 days of receipt of your purchase so that we can help you. Items must be returned in new, unused, and resalable condition, and in original packaging. Return shipping costs will be at the customer's expense. Returns will be inspected prior to issuing credit. Original shipping costs may be waived if exchanging for another item of same or greater value. Customized orders cannot be returned due to their uniqueness.

Store Hours
Customer service is available as defined on the Contact Us page of this Web site.

Business Hours: Monday - Friday 10am - 5pm and Closed Saturday and Sunday